
| eParcel | Commodity Total Price | Postage & Handing Fee | Delivery Time |
| AU $10.00 / per order | 2~10 Business Days | ||
| < AU $100.00 | AU$10.00 + AU$5.00/item | 1~3 Business Days | |
| ≥ AU $100.00 | AU$20.00 + AU$5.00/item | ||
Due to the Lithium battery by air express post is now forbidden so please opt the normal post instead. Thank you.
Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request through info@ebattery.com.au or filling out the Application. Items returned without RMA# will delay the process or be ignored.
In returning items to us, C.O.D. on shipments will not be accepted.
If you are not satisfied with our product(s), please contact us through info@ebattery.com.au to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
Please ensure that returned items are the ones that you purchased from us. We are not responsible for any items sent to us that are not our product.
Note:
Three months free of charge warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request. Items returned without RMA# will delay the process or be ignored.
If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
A replacement will be arranged for all defective products returned, subject to verification of defect. However, products so returned must be 100% complete.
External batteries were developed in collaboration with hospital IT professionals and field engineers whose power requirements go beyond an AC wall outlet. External batteries are the only portable battery pack solution designed specifically for hospital floor room and mission critical field operations. These cutting edge lithium ion batteries offer easy, reliable auxiliary runtime for mobile carts, laptops, medical devices, mobile devices and any other DC powered applications. With a range of power options from ultimate endurance to ultimate portability, there’s no power challenge they can’t meet. And with a wide array of customizable adaptor tips, there’s no limit to their applications. For custom tip solutions, email or call us and ask for sales specialist.
NOTE: All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon filling out the Application or requesting through info@ebattery.com.au

email: info@ebattery.com.au